Course: Business Communications

Course Introduction

This module is designed to equip students with comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favorable outside the firm environment, as well as an effective internal communication program. In addition, this module is designed to demonstrate the vital connection between recent technological developments and modern business practices. The module addresses the most essential changes in technology and how they impact the business world, while still covering timeless communication skills such as listening, presenting, and writing. This module also develops an awareness of the importance of succinct written expression to modern business communication. The module coverage helps to prepare students for success in today's thoroughly networked and hyperconnected digital-age workplace.

INTRODUCTION TO BUSINESS COMMUNICATION URL

This video is about an overview of today's business communication. It discusses about evolution of business communication, developments that have impacted changes in business writing characteristics, and good business writing process.

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Online Class Schedule

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Course Guide

Please read the course guide given below. This course guide will contains important information about this course such as the course learning outcomes, the minimum amount of time you should spend for this course, the outlines of the topics covered, class schedules, contact details of your course facilitator, assessments and others. You are required to go through the course guide before you proceed to other learning activities. You are advised to consult your course facilitator either through the discussion forum or during consultation hours if you wish to seek clarification on any matters related to this course.

COURSE GUIDE File

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ASSESSMENT

Below are assessment breakdown for BM3103 Business Communication:

Assignment 1-Individual-Portfolio - 20%
Assignment 2-Individual-Project - 20%
Assignment 3-Individual-Report-20%
Presentation-10%
Final Examination-30%

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TOPIC 1: OVERVIEW OF BUSINESS COMMUNICATION (I)

Hello Students,
Are you ready to start Chapter 1?
We will start with 1.1: business communication tools used for success in the 21^st century workplace and its importance.
1.1 Mastering Tools for Success in the 21st Century Workplace
1.1 Mastering Tools for Success in the 21st Century Workplace File
Now let us move on to sub-topic 1.2: Developing listening skills.
In the workplace, listening skill is important to communicate successfully.
1.2 Developing Listening Skills
1.2 Developing Listening Skills URL
Good Day Students,
Are you all communicating by using non-verbal sign?
If you notice, we always use oral communication together with non-verbal communication in our daily life.
The purpose of non-verbal communication is to strengthen the meaning that we convey.
Let's learn what is non-verbal communication.
1.3 Learning Nonverbal Communication Skills
1.3 Learning Nonverbal Communication Skills URL
Good Job Students!!
You have completed sub-topic 1.1.
Now let test your understanding by answering the self-check questions below.
Self-Check Quiz 1.1: Business Communication Tools and Its Importance File
Now, we move on to self-check question 1.2.
These self-check questions will test your understanding on listening skills and non-verbal communication.
Self-Check Quiz 1.2: Developing Listening Skills and Learning Non-verbal Communication Skills File
Good Job Students!!
You have complete all the self-check questions.
Now, please express your thought in the forum below.
Forum: Business Communication Tools