Self-Check 1.1: Case Study (Duration: 1 hour)
1. Suppose that you are the analyst charged with developing a new system to help senior managersmake better strategic decisions. What requirements gathering techniques will you use? Describe in detail how you would apply the techniques.
2. Find a partner and interview each other about what tasks you/they did in the last job held (full-time, part-time, past, or current). If you haven’t worked before, then assume that your job is being a student. Before you do this, develop a brief interview plan. After your partner interviews you, identify the type of interview, interview approach, and types of questions used.
3. Anne has been given the task of conducting a survey of sales clerks who will be using a new order entry system being developed for a household products catalog company. The goal of the survey to identify the clerks’ opinions on the strengths and weaknesses of the current system. There are about 50 clerks who work in three different cities, so a survey seemed like an ideal way of gathering the needed information from the clerks. Anne developed the questionnaire carefully and pretested it on several sales supervisors who were available at corporate headquarters.