Organisational Management

TOPIC 8: POWER, CONTROL AND CONFLICT RESOLUTION

• TOPIC 8: POWER CONTROL AND CONFLICT RESOLUTION

  
  

  COURSE LEARNING OUTCOME

  • Discuss the four contingencies of power.
  • Explain how people and work units gain power through social networks.
  • Describe eight types of influence tactics, three consequences of influencing others, and three contingencies to consider when choosing an influence tactic.
  • Evaluate either the conflict situations is bad or good to the organizations.
  • Explain the conflict process.

  
  

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• COURSE LEARNING OUTCOMES File

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• LEARNING RESOURCES IN TOPIC 8

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• NOTES File

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• VIDEO 1: BASES OF POWER URL

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  Referring to the attached video, discuss bases of power.

   

   
  

  
  

• VIDEO 2: CONFLICT PROCESS URL

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  Referring to the attached video, discuss the conflict process. How you may relate the conflict process with your daily life?

   

   
  

  
  

• KNOWLEDGE CHECK ACTIVITIES

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• SELF-CHECK File

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• ONLINE FORUM-10%

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