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TOPIC 5: OPERATION
Topic 5 introduces students about what does operation mean today. Operations management is the activity of managing the resources which are devoted to the production and delivery of products and services. At here the topic will cover the transformation process, 5 P’s of operation management, types of product process and types of layouts for operation.
Upon completion of this topic, students should be able to:
1. Explain what is operation;
2. Explain 4 steps in effective transformation process in operations management;
3. Explain the 5Ps of operations management;
4. Explain at least 5 types of production businesses; and
5. Explain 4 types of plant layout.
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Dear students, please download the Self-Instructional Material for Topic 5 below. You are advised to spend at least 3 hours to study this material. Once you have studied this material, you may proceed to answer the Quiz for Topic 5.
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Dear students, once you have completed studying your Self-Instructional Material for Topic 5, please answer the self-check question posted here.